ADVENTURE PARK OPERATIONS MANAGER

The Mainland Adventure Park | Seasonal

ADVENTURE PARK OPERATIONS MANAGER

 

DUTIES AND RESPONSIBILITIES:

  • Strategically organizes, develops, schedules, and supervises day-to-day operations of the entire Adventure Park which includes;
  • Rock wall, high ropes course, zip line, go karts and arcade
  • Maintains all inspection logs, files, reports, communications, and electronic data relating to safety inspections, incidents, maintenance reports and any other general daily reports
  • Maintains high standards of cleanliness throughout the entire facility
  • Develops strategic plans for increasing profitability using a combination of sales building and cost control
  • Ability to engage customers and resolve any customer complaints.
  • Maintain certifications of all adventure guides in compliance with NJ State regulations
  • Other duties as assigned

QUALIFICATIONS:

  • Must be at least 18 years old (minimum age).
  • Excellent leadership, sales, and supervisor management skills. Must be innovative and self-motivated.
  • Excellent organization and communication skills and ability to perform a wide variety of tasks during busy, sometimes stressful times.
  • Must maintain a high level of professional appearance and demeanor.
  • Must be in good physical condition and have no neck, back or shoulder injuries.
  • Must be able to work most weekends and holidays.
  • Willing to work in all weather conditions.
  • Communicate effectively and display excellent customer service skills.

PROFIT MANAGEMENT

  • Meets or exceeds budgeted profit margin for the Adventure Park.
  • Accurately forecasts revenues/expenses.
  • Prepares annual budget that accurately reflects the Adventure Park business plan.
  • Anticipates revenue/cost problems and manages the timing of discretionary expenditures.
  • Analyzes financial and operating information on an ongoing basis to adjust business plans, labor requirements and operating costs.
  • Translates business plans into action and manages those actions toward the achievement of revenue and cost objectives

SAFETY AND SECURITY MANAGEMENT

  • Knows local health and safety codes and regulations that apply to the Adventure Park.
  • Recognizes and corrects potential safety hazards such as broken equipment, fire hazards, etc.
  • Recognizes and corrects potential security problems such as locking doors/gates after hours, etc.
  • Understands and follows policies and procedures for the Adventure Park key control system and ensures others are trained in the same.
  • Uses ongoing safety training to minimize worker’s compensation claims.