As a Front Desk Associate, you’ll be the face of Robbinsville Pickle House. Your role is to warmly welcome players and guests, assist with check-ins, bookings, and memberships, and ensure a smooth, energetic experience from the moment people walk through the door. *Full-time position available.
Responsibilities:
- Greet and assist guests with a friendly, upbeat attitude
- Handle court reservations, event sign-ups, and membership inquiries
- Check players in for open play, clinics, and private lessons
- Answer phones and respond to emails in a timely and professional manner
- Process payments, manage POS transactions, and handle basic cash operations
- Maintain a clean, organized front desk and lobby area
- Provide facility tours and promote membership packages
- Monitor facility policies and support a safe, fun environment for all guests
Requirements:
- Must be available to work nights and weekends
- Strong customer service and communication skills
- Energetic, personable, and professional demeanor
- Ability to multitask and stay calm under pressure
- Basic computer skills and comfort with POS systems
- Previous front desk, hospitality, or recreational facility experience a plus